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FAQ

Frequently Asked Questions

Have questions? We’ve got answers! Explore this page for detailed explanations about our services, pricing, processes, and more. If you still need help, feel free to reach out—we’re happy to assist!

  • The subscription plan is valid for a minimum of 12 months, with a month-to-month renewal thereafter. You can cancel at any time after the initial 12-month period. Please note that if you cancel, you will not retain the website, as we need to maintain the integrity of our business model.

  • If you cancel before completing the 12 months, you will be responsible for the full cost of the website (€3200), minus any payments you've already made. We prioritize building long-term relationships with our clients and seek clients who share the same philosophy.

  • The €100 fee for each additional page is a one-time charge, not a recurring one. For example, if you need 3 extra pages, it will cost you €300 in total, not €300 per month.

  • When you sign a contract, whether for a lump sum or subscription, if we're unable to design something you're completely satisfied with and you choose not to proceed, we will refund your initial payment. However, once we begin building the site, no refunds will be provided. After that point, any refunds will be at our discretion.

  • The main difference lies in long-term versus short-term costs. With a subscription, you'll pay more over time, but the payments will be smaller, manageable, and affordable each month. The lump sum option requires a larger upfront payment, but you'll save more in the long run, as it covers both design and development costs upfront. When choosing between the two packages, it ultimately depends on your cash flow and whether your focus is on long-term or short-term goals. If you prefer lower upfront costs and value ongoing services, the monthly option is ideal. However, if you don't need ongoing services and want to save money over time, paying in full upfront is the better choice.

  • Yes and no. SEO consists of two main components: On-page and Off-page. On-page SEO involves everything on the page, such as content, load times, accessibility, and structure. Off-page SEO focuses on external factors like link building, guest posting, citations, and more. Our packages include some on-page SEO elements, such as fast load times, accessibility, meta tags, Google Search Console setup, sitemap generation, and some content creation. However, SEO is more than just that. It’s an ongoing process, which is where our SEO partner comes in. They handle the active SEO work, but their services are separate from our website packages. If you're interested in professional SEO services, let us know, and we'll happily connect you with our partner to discuss their approach, plans, and pricing.

  • No, we do not offer e-commerce setups as part of our €150 per month plan. E-commerce sites require significantly more work to set up compared to a standard business website. Due to the higher costs involved, we cannot provide this service at that price point.

  • No, because if everyone did that, we wouldn't be able to stay in business! However, you do get to keep your domain and assets.

  • We typically complete a website from start to finish within 2-4 weeks. The timeline depends on how quickly clients respond to our requests for content and images, as well as the availability of our designers and developers. In some cases, it may take as little as 2 weeks, while in others, it could extend to 3 or 4 weeks.

  • Nope! Everything we create is built with custom, hand-written code—no page builders involved. This is what sets us apart: we invest the time and effort to do things differently, and it reflects in the quality of our work and the impact on our clients’ online presence after launch.

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